Account deletion

Delete your Hushelo account

You can delete your Hushelo account and its data at any time. You don’t need to give a reason, and it’s free.

In the app

  1. Open Hushelo and go to Settings → Account.
  2. Tap Delete account and confirm.

Without the app

Email hello@hushelo.com from the email address on your account and ask us to delete it. We’ll confirm the request with you and start the same process as in the app.

What happens next

  • You are signed out of every device straight away. If you signed up with Apple, Hushelo’s access to your Apple ID is revoked.
  • You have 30 days to change your mind: sign back in and tap “Cancel deletion”. Signing in alone does not cancel it.
  • After 30 days we permanently delete your account and personal details, plus everything in any family where you are the only member: babies, entries, growth, milestones, vaccines, medications, medical records and their attached documents, care team contacts, photos, and videos, including the stored files.
  • In a family you share with other members, you are removed and the family’s records stay with them.
  • Purchase records are kept in a form that no longer identifies you, for as long as tax and accounting laws require.

Want a copy first? Use Settings → Export Data before you delete. Full details are in section 7.3 of our Privacy Policy.